Lost and Found Cancun International Airport (CUN) helps passengers who lose items in the terminal, at security, or on the plane. The airport and airlines handle lost items separately, so travelers must check the right office. Staff guide passengers and help track missing belongings quickly.
Lost Item Locations & Who Handles It
Where Item Was Lost Handled By Details Inside Terminal (shops, bathrooms, gates, seating area) Airport Lost & Found Items stored in the terminal office; ID required to collect. At Security Checkpoint Airport Security Team Items held by security; must describe item correctly for release. On the Aircraft Airline Baggage/Lost Items Desk Each airline manages its own lost items from flights. Outside Terminal (parking, transport area) Airport Operations Report to airport staff or information counter immediately.
Terminal-Specific Lost & Found Info
Terminal Item Type How to Recover Notes Terminal 2 Bags, small items Visit airport office after arrival Busy terminal; recovery may take longer during peak season. Terminal 3 Travel documents, electronics Report at information desk Passport-related cases are forwarded to authorities. Terminal 4 Clothing, accessories, duty-free items Contact terminal services Newest terminal with organized storage area.
Steps to Recover Lost Items
Step Details 1. Identify Location Think about where you last saw the item—plane, gate, security, etc. 2. Report Quickly Visit the nearest information desk or airline counter immediately. 3. Provide Details Give full item description, time, flight number, and baggage tag (if needed). 4. Bring ID A valid ID is required to collect any recovered item.
