Boston Logan Airport has a well-organized Lost and Found system. Items lost inside the terminal, at security, or in public spaces are handled by the airport’s Lost and Found office. Items lost on the plane are handled by the individual airline.
| Category | Terminal A | Terminal B | Terminal C | Terminal E (International) |
|---|---|---|---|---|
| Who Handles Lost Items | Airport Lost & Found | Airport Lost & Found | Airport Lost & Found | Airport Lost & Found and Customs (for international areas) |
| Common Lost Items | Phones, chargers, jackets | Bags, documents | Laptops, wallets | Passports, travel papers, luggage |
| Airline Lost Items | Delta, Southwest | American, United | JetBlue | All international airlines |
| Where to Claim | Lost & Found Office in central location | Same office, items from all terminals go here | Same office | Same office after clearing customs |
| Security Lost Items | TSA handles items left at checkpoints | TSA checkpoint items sent to office | TSA checkpoint items sent to office | TSA and CBP for international areas |
| Processing Time | Usually 1–3 days | 1–3 days | 1–3 days | May take longer due to customs check |
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