Southwest Airlines is the largest and low-cost airline of the United States. This airline is popular for its services and polite staff members. When you plan to fly with this airline to Chicago, then you must get some details regarding your flight and the airport. First question pops up in your mind must be “What Terminal is Southwest Airlines in Chicago-O’Hare Airport?” Chicago-O’Hare International Airport is a major airport and it has connections all over the U.S. This Airport has 4 Terminals- 1, 2, 3, 5, and Terminal 5 operates Southwest Airlines. In short, you will have to visit Terminal 5 for your flight. Let’s discuss this Terminal in detail.
Quick Information about Chigaco-O’Hare International Airport(ORD)
| Airport Name | O’Hare International Airport |
| Airport Code | ORD |
| Airport Address | 10000 W Balmoral Ave, Chicago, IL 60666, United States |
| Airport Contact Number | 1 (800) 435-9792 |
| Southwest Airlines ORD Arrivals Terminal | Terminal 5 |
| Southwest Airlines ORD Departures Terminal | Terminal 5 |
| Southwest Airlines Airlines Ticket Counter Hours | 24 hours a Day |
| Southwest Airlines Official Website | https://www.southwest.com |
| Official Facebook Page | https://www.facebook.com/SouthwestAir |
| Official Instagram Account | https://www.instagram.com/southwestair/ |
| Official YouTube Profile | https://www.youtube.com/@Southwest |
ORD Airport Terminals
I already mentioned above, Chicago-O’Hare International Airport has 4 Terminals in total
- Terminal 1
- Terminal 2
- Terminal 3
- Terminal 5
Terminal 5 operates Southwest Airlines, and if you are flying with this airline, you need to walk at this Terminal. Terminal 5 is the main Terminal of ORD airport that operates international flights. T5 also serves some domestic flights and similarly other Terminals serve some international flights too. All the flights depart from the concourse M and this has 36 gates numbered as M1 to M11, M13 to M20, M20A, M21, M24 to M30, and M32 to M40. T2-T3 and T5 are connected through the transistor system.
Transport to Terminals
You can visit via the Terminal transfer bus from Terminal 2 to Terminal 3 or Terminal 5. These buses are only for domestic passengers to take them for connecting flights from one terminal to another. You can catch these buses from 11:30 am to 9:30 am. These buses arrive at the following gates of the terminals.
- Terminal 1 – Gate B1
- Terminal 3 – Gates G17 and K20
- Terminal 5 – Gate M13
In case you want to walk from the One Terminal to the other Terminal for your connecting flight, then there are gates available. To walk from T1 to T2, you will have to walk through the departure level opposite B5 and B6. This walkaway will take you near T2. To walk from T2 to T3 you need to take a walkway near gate F1 that opens at T3.
Services Provided By The Terminal At Chicago-O’Hare International Airport (ORD)
There are many Services provided at ORD to ensure passengers have a very smooth travelling experience.
| Flight Ticket Booking | Ok to Board | Flight Ticket Cancellation |
| Airport Lounges | Visa Services | Baggage Allowance, Online Check-in |
| Airport Transfers | Meet and Greet | Duty-Free Allowance |
| Immigration Services | Business Class | In-Flight Meals |
| Missing Luggage | Airport Lounges | Flight/Visa Info |
| Miles | Economy Class | Delayed Flights |
| Airport Facilities | In-Flight Entertainment | Airport Wifi |
| Valet Parking | Visa on Arrival | Flight Wifi |
Booking
You can book your ticket at the ticket counter, but if you want to book online, then visit the official website of Southwest Airlines. Southwest Airlines phone apps are also available, making it easy for you.
Cancellation and Refund
Due to any unexpected circumstances, if you need to cancel your flight, then you need to request cancellation, which can be performed with both online and offline methods. Check for eligibility, if you are eligible for a refund. You can request a refund if you are eligible for it.
Security And Customs At ORD
All terminal has different numbers of Security check points such as
- Terminal 1 has 3 checkpoints.
- Terminal 2 has 1 checkpoint.
- Terminal 3 has 5 checkpoints.
- Terminal 5 has 1 main checkpoint.
| Terminal | Checkpoints | Hours of Operation |
| T1 | CP1 | 4 a.m. to 8:30 p.m. |
| T1 | CP2 | 4:15 a.m. to 8:30 p.m. |
| T1 | CP3 | 4 a.m. to 6 p.m. |
| T2 | CP5 | 4 a.m. to 8:30 p.m. |
| T3 | CP6 | 3:45 a.m. to 8 p.m. |
| T3 | CP7 | 3:30 a.m. to 9 p.m. |
| T3 | CP7A | 3:15 a.m. to 10 p.m. |
| T3 | CP8 | 5 a.m. to 7 p.m. |
| T3 | CP9 | 5 a.m. to 8 p.m. |
| T5 | CP10 | 24/7 |
| T5 | CP11 | 12:30 p.m. to 8:30 p.m. |
Chicago-O’Hare has TSA PreCheck services as well to ensure a hassle-free security check for the passengers.
Amenities & Services at Dulles Airport
There are many amenities and services provided at Dulles Airport, which are listed below
- Restaurants, Food & Beverages
- Newsstands
- Retail Shops
- Duty Free Shops
- Lounges
- Airport Police
- Lost and Found
- Medical and First Aid
- Nursing Station
- Financial Services
- Washington Art Program
Related Blog: What Terminal Is Southwest Airlines In Washington-Dulles?
Conclusion
Chicago-O’Hare International Airport operates Southwest Airlines at Terminal 5. This Terminal is the main international terminal of this Airport that operates Domestic and international flights. Now, whenever you book a flight with Southwest Airlines, you will not have to think “What Terminal Is Southwest Airlines In Chicago-O’Hare?” You can always go to the official websites of Southwest Airlines to grab details and updates related to your flight. Try to read all policies before booking to reduce chances of any misunderstandings.
