Avelo Airlines allows passengers to cancel their flights, but the refund or credit depends on the ticket type and timing. Some tickets may qualify for a full refund if canceled within the allowed window, while others receive travel credits instead of cash. If the airline cancels or changes the flight, passengers may get a free rebooking or refund. Understanding these rules helps travelers avoid extra fees and manage plans easily.
| Policy Item | Details |
|---|---|
| 24-Hour Full Refund | Cancel within 24 hours of booking (if flight is 7+ days away) to get a full refund to the original payment method. |
| With AveloFlex® | Cancel up to 15 minutes before departure with no cancellation fee; refund issued as Avelo Cash (fare amount only). |
| Without AveloFlex® | Cancellation fees apply and increase as the departure date gets closer (0% to 75% of fare). |
| Refund Type | After the 24-hour window, refunds are issued as Avelo Cash travel credit (non-transferable, no cash value). |
| If Airline Cancels | You may choose a full cash refund, travel credit, or free rebooking when Avelo cancels a flight. |
